Delivery Terms

These Terms define how Dolce Sweets provides delivery services. By placing an order, you agree to these conditions.

1. Products

  • All products are subject to availability and may vary
  • Some items may be delivered in bud for freshness
  • Products may contain allergens (milk, eggs, gluten)
  • Customers must check suitability before ordering
  • Unavailable items may be replaced with equal or higher value
  • If unavailable — refund will be issued

2. Delivery Conditions

  • Delivery is available across selected regions
  • Orders are delivered within business hours
  • Accurate address and contact details are required
  • Orders may be left with reception or third parties if needed
  • Redelivery fees may apply if delivery fails

3. Availability & Timing

  • Delivery timing depends on availability
  • Peak periods may affect delivery slots
  • External factors may cause delays

4. Liability

  • We are not responsible for incorrect delivery details
  • We are not liable for delays beyond our control
  • Service interruptions may occur

5. Intellectual Property

  • All website content belongs to Dolce Sweets
  • Copying or redistribution is prohibited
  • Trademark usage requires permission

6. My Account

  • Users must be 18+ to register
  • Login credentials must be kept secure
  • Accounts may be suspended if misused
  • User data must be accurate and updated

7. Legal

These Terms are governed by the laws of the United Arab Emirates. Any disputes fall under UAE jurisdiction.